Effective Date: April 30, 2024

Secure Your Purchases with Confidence at Phones Canada Parts

Warranty Coverage:

 Each of our products comes with a standard warranty period during which its quality and functionality are guaranteed. The specifics of the warranty period for each product are listed on the respective product pages.

Making a Warranty Claim:

• Step 1: Log in to your account and navigate to the ‘My Orders’ section.
• Step 2: Select the item that requires a warranty claim and fill out the warranty request form.
• Step 3: Provide a detailed description of the issue and upload any necessary documents or images.
• Step 4: Submit your request. Our team will review it and contact you with the next steps within 2-3 business days.

Return & Exchange Policy:

 If you are not satisfied with your purchase, you may be eligible for a return or exchange depending on the condition of the item and the timing of your request.

• Items must be returned in their original condition and packaging.
• Some items may be subject to a restocking fee.

RMA Process:

 For returns and exchanges, please follow the RMA process:

• Request an RMA through your customer account.
• Follow the instructions provided to return or exchange your product.

Questions?

Our customer service team is here to help with any questions or concerns regarding our warranty, returns, or RMA procedures.

• Contact Us:
  • Email: info@phonescanada.com
  • Phone: 1 888 PC SELLS (727 3557)