Refund and Returns Policy
Effective Date: April 30, 2024
Secure Your Purchases with Confidence at Phones Canada Parts
Warranty Coverage:
 Each of our products comes with a standard warranty period during which its quality and functionality are guaranteed. The specifics of the warranty period for each product are listed on the respective product pages.
Making a Warranty Claim:
- Step 1: Log in to your account and navigate to the ‘My Orders’ section.
- Step 2: Select the item that requires a warranty claim and fill out the warranty request form.
- Step 3: Provide a detailed description of the issue and upload any necessary documents or images.
- Step 4: Submit your request. Our team will review it and contact you with the next steps within 2-3 business days.
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Return & Exchange Policy:
 If you are not satisfied with your purchase, you may be eligible for a return or exchange depending on the condition of the item and the timing of your request.
- Items must be returned in their original condition and packaging.
- Some items may be subject to a restocking fee.
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RMA Process:
 For returns and exchanges, please follow the RMA process:
- Request an RMA through your customer account.
- Follow the instructions provided to return or exchange your product.
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Questions?
Our customer service team is here to help with any questions or concerns regarding our warranty, returns, or RMA procedures.
- Contact Us:
- Email: info@phonescanada.com
- Phone: 1 888 PC SELLS (727 3557)