Have Questions? We’re Here to Help.
Our Help Center is designed to provide you with all the information you need about our products, services, and policies. If you can’t find the answer you’re looking for, our customer support team is always ready to assist you.
Welcome to the Phones Canada Parts Help Center
Your satisfaction and success with our products are paramount. That’s why we offer multiple ways to get the help you need. Whether you’re looking for a self-service option through our extensive video library, immediate assistance from our RepairBot, or personalized support from our team, we’re here to assist every step of the way.
- Browse Our Video Library
Unlock the full potential of DIY repairs with our extensive video tutorials. Covering a wide range of devices and common repair issues, our library is your go-to resource for step-by-step guidance.
- RepairBot 24/7 AI Assistant
Have a quick question or need step-by-step repair guidance? Chat with RepairBot, our AI-powered assistant, ready to help you around the clock with smart, automated responses tailored to your repair needs.
- Contact Our Support Team
For personalized assistance, our support team is available to answer your questions and provide detailed help with any issues you may encounter. Reach out to us by phone:
Submit a Support Ticket:
Need detailed help or have a specific request? Fill out our support ticket form, and a team member will get back to you as soon as possible.
F.A.Q
Frequently Asked Questions
Our video library is organized by device type and repair issue. You can use the search function to enter your device model or the type of repair needed, and relevant tutorials will be displayed to guide you through the process.
RepairBot is equipped to handle a wide range of queries from basic troubleshooting to detailed step-by-step repair instructions. If your question is beyond the bot's capabilities, it will direct you to contact our support team for further assistance.
You can reach our support team via phone at 1 888 PC SELLS (727 3557) or by email at info@phonescanada.com. Our operating hours are Monday to Friday from 9:00 AM to 5:00 PM EST, and Saturday from 10:00 AM to 4:00 PM EST.
Absolutely! We encourage customers to share their repair expertise. Please visit our Video Submission page for guidelines on how to submit your tutorials and details about participation incentives.
If you don't find a tutorial that matches your needs, please use RepairBot for personalized guidance or contact our support team for tailored assistance.
Yes, all parts purchased from Phones Canada Parts come with a 30-day warranty starting from the date of purchase. For full details on our warranty policy, please visit our Warranty Information page.
Have any questions?
Live Chat 24/7
Our dedicated ai powered support team is available 24/7 via live chat to answer any further questions you might have.
